Catholic Charities of Santa Clara County Chief Executive Officer

May 15, 2024

Silicon Valley’s largest faith-based human services nonprofit seeks an accomplished and inspiring CEO to lead a new family-centered community change initiative that enables families to rise out of poverty for good, and, in the process, to guide an organizational cultural shift to client-centric wrap-around engagements.

BACKGROUND

Catholic Charities of Santa Clara County helps people of all cultures and beliefs rise up out of poverty and overcome barriers to economic mobility and wellness. Rooted in a legacy of faith-based social services for nearly a century, the agency takes a holistic approach to helping people change their lives for good, focusing on the whole person, their family, and the community through a three-fold strategy of direct services, advocacy and convening.

Santa Clara County is the 5th richest county in the country, yet poverty runs deep and available services are fragmented and not always easy to access. As a leader in providing broad and impactful safety net services for over 40 years, Catholic Charities of Santa Clara County (CCSCC) is uniquely positioned to change this and the organization is at a pivotal point: guided by its strategic plan, Footsteps: Pathways to Self-Sufficiency, CCSCC is implementing a systematic, scalable, and measurable family-centered community change initiative that enables families to get out of poverty and stay there. Serving clients in their own neighborhoods, CCSCC addresses issues of access to food, housing, healthcare, education and economic security, and community organizing. Within CCSCC, this approach will integrate siloed services, create more cohesive, less fragmented family services and foster greater teamwork among staff and a deeper connection to the agency. The findings and data from Footsteps will be used to elevate and institutionalize the agency’s advocacy and policy capabilities to break the cycle of generational poverty.

As the social service and social justice arm of the Catholic Diocese of San Jose, Catholic Charities strengthens communities through parish, community, and neighborhood development, and annually serves ~80,000 people at over 90 locations. The organization has an operating budget of $56M of which approximately 58% comes from government funding, 20% from contributed revenue, 16% from in-kind donations, and 6% from fees. At the end of FY23 CCSCC had net assets of $36M (up 69% over the last 5 years).

The CEO is essential to stewarding the agency’s bold vision and is responsible for maximizing the agency’s impact in reducing, preventing, and alleviating poverty in Santa Clara County. The top priorities for the CEO are to:

  • Deliver on the “Footsteps” vision which will involve keeping the organization operationally focused, managing the portfolio of human services contracts (~30 programs), guiding the staff through a cultural transition with compassion, and making data-driven course corrections in pursuit of the goal.
  • Be the “face of the agency” to funders, donors, partners, and the community. Proactively cultivate donors, generate awareness of the organization’s impact, drive policy support, and participate in strategic alliances.

The CEO is a member of the CCSCC Board of Directors and works closely with the Board Chair who is the Bishop of the Diocese of San Jose and with the elected Board President. The Board of Directors oversees the evaluation and compensation of the CEO. The CEO’s work is supported by a talented and diverse Senior Executive Team, including the Chief Programs and Strategy Officer, Chief Development Officer, Chief Financial Officer, and Chief Human Resources Officer. Overall, CCSCC has ~560 staff members of which more than 75% identify as female and more than 60% are Latinx and BIPOC.

The CEO of CCSCC is ex officio President of Charities Housing, the agency’s affiliated housing development corporation and a separate 501(c)(3). In that role the President hires and oversees the Executive Director of Charities Housing, serves on the Charities Housing Board and is a member of the Executive Committee. There is a separate elected Board Chair who facilitates the Board meetings. Charities Housing provides permanent housing with service coordination support from CCSCC. It has over 1,300 units under management, with another 2000 in the pipeline.

BASIC FUNCTION

The CEO will inspire the commitment of staff, volunteers, and the community to the vision, values, mission, and strategic direction of the organization.

Ongoing Responsibilities

Leadership & Culture

  • Become thoroughly familiar with the agency’s history and culture, programs, and services rooted in Catholic social teaching; establish collaborative working relationships with the Board of Directors, executive and program teams, and other constituencies.
  • Foster and sustain a culture of inclusivity, cooperation, trust, communication, mutual support, teamwork, and integrity that attracts, retains, motivates, empowers, and develops a multicultural, diverse, high-quality staff and Board.
  • Inspire and motivate the Senior Leadership Team so they continue moving in a positive direction; set clear goals for accountability and the oversight and management of their teams and programs; promote transparent communication and build trust with leadership and staff.
  • Guide the agency through a cultural transition with compassion and conviction. General Management,

Finance and Administration

  • Ensure the day-to-day operations and programs are professionally and efficiently organized and administered. Set priorities, support the institution of operational processes and make thoughtful, data-driven decisions that incorporate input from relevant sources and dissenting views.
  • Prioritize the importance of developing and empowering the team; hold people to account; value and embrace the subject matter expertise of others.
  • With the Chief Financial Officer, maintain CCSCC’s fiscal health and, in particular, ensure that services provided are sustainably funded, that debt is avoided, and that long-term financial planning is robust; remain current on the ever-shifting public funding environment.
  • Ensure the organization adheres to a sustainable financial plan based on an annual budget reviewed and approved by the Board and that financial performance positively tracks to budget and operating plans; foster an atmosphere of transparency and accountability in matters relating to the organization’s financial condition.
  • With the Chief Human Resources Officer, inspire ongoing efficacy and team cohesion at all staff levels by maintaining productive advancement toward organizational priorities and big-picture strategy; manage, supervise, and evaluate staff to ensure they are well-suited to addressing CCSCC challenges and opportunities while being attentive to staff concerns; ensure that there is an active succession-planning process and development of key employees.
  • Ensure technology tools and infrastructure keep pace and are adequate and scalable for staff and clients alike.

Programs

  • With the Chief Programs and Strategy Officer, champion sustainable, high-quality programming while working to manage risks and liabilities that emerge; manage the portfolio of programs to maximize the agency’s impact.
  • Keep the organization operationally focused and make data-driven course corrections as necessary.
  • Identify unmet needs and gaps in service including at Charities Housing and with the Diocese and parishes; continually upgrade programs by deliberately embracing experimentation and innovation in ways that also consider financial impact.
  • Continue to foster a strong service orientation that is innovative, compassionate, and professional; remain current with innovations in the field of service, ensuring that staff is trained in new approaches; share CCSCC’s ongoing thought leadership in the field.

Fundraising

  • As the CCSCC’s Chief Philanthropy Officer, work closely with the Chief Development Officer to maximize the agency’s ability to attract and sustain donations, grants, and contract awards; understand the actual and prospective funding communities for CCSCC.
  • Develop relationships with major donors so the organization is able to respond to current and future funding needs.
  • Personally drive fundraising solicitations, especially with major private, government, and business donors; develop fundraising alliances; create special and donor cultivation events for CCSCC.
  • Continually explore new and creative strategies to expand CCSCC’s revenue base; develop corporate sponsorships and governmental & nonprofit partnerships.
  • Identify national foundations that would fund the replicable Long Range Plan in other communities.

External Relations, Communications and Advocacy

  • Forge meaningful partnerships with leading funding, political, social services, and public policy constituencies; empower staff to be active ambassadors for CCSCC and its clients.
  • Drive visibility for CCSCC by serving as a credible, articulate, and effective spokesperson, in person and in writing; ensure that CCSCC is recognized for its leadership and outcomes.
  • Proactively advocate for CCSCC clients with policymakers regionally and in California; help influence policy regarding funding for CCSCC and systemic changes to advance forward-thinking strategies to break the cycle of poverty.

Board Relations & Governance

  • Engage Board members in advancing CCSCC in various ways by contributing time, expertise, or treasure; provide ongoing communication and timely updates to the Board on the state of the organization.
  • With the Board President, coordinate the efforts of various Board committees and task forces; encourage Board members’ involvement in CCSCC’s full range of activities, including fundraising.
  • Help identify and recruit new Board members whose talents, commitment, and fundraising abilities are congruent with CCSCC’s needs and mission.
  • As President of Charities Housing’s Board, hire and support its Executive Director. As a member of the Charities Housing Board of Directors, work closely with its elected Board Chair and members of the interlocking Board to ensure oversight of the organization’s development strategies, policies, and financial health.

The CEO of Catholic Charities serves as a Board member of Catholic Charities of California and is a member of the Diocesan Directors of Catholic Charities USA.

QUALIFICATIONS and CHARACTERISTICS

The CEO will be a servant leader in accordance with Catholic social teachings, committed to Catholic Charities’ vision, mission, and values, and understand the Church’s dynamics.

The CEO will have a deep understanding of poverty, safety net work and race equity, and a track record of implementing inclusive, culturally sensitive and responsive organizational policies and practices.

Additionally, the CEO will have a combination of the following experiences and attributes:

  • At least 10 years of executive-level leadership, managerial, and operational experience in complex environments with many moving parts; both a strategic- and a systems-thinker with demonstrated change management experience; a clear understanding of finances, budgeting revenue and costs; and demonstrated success in leading large organizations (250+ employees).
  • The ability to internalize and communicate a strategy, break it down, and convert it into a data-driven, results-oriented, integrated approach that galvanizes others and guides decision-making.
  • Demonstrated ability to increase earned and contributed revenue in ways that align with an organization’s mission; a track record attracting financial support from individuals, government sources, foundations, and businesses.
  • Experience sustainably growing organizations and services through mergers, partnerships, organic growth, new service development, etc., and ensuring the resources are in place to be effective.
  • A team builder—confident and competent—with strong management, teaming, and leadership skills; one who understands the subtleties of motivating and directing a culturally diverse team with different work styles; effective at leading teams through change and providing appropriate support; collaborative consulting and facilitation skills for group and individual problem-solving and decision-making; someone who can give and receive feedback, and use it to learn and develop mutually-beneficial relationships.
  • A track record of developing productive relationships with government agencies, politicians, businesses, nonprofits, community leaders and advocates from a variety of communities.
  • Experience operating in the non-profit/social service world.
  • A good listener and strategist; comfortable receiving input from many sources, and able to analyze and formulate disparate information into sound, well-organized plans.
  • Decisive and resourceful, with the organizational sensitivity to gain the support and confidence of the Board and staff at all levels; a leader who empowers the leadership team and holds them accountable.
  • An individual with outstanding human qualities who is straightforward, shares information easily, listens as well as offers advice, and respects the abilities of others; someone who imparts trust and integrity and guides others in a similar vein.
  • Direct yet tactful; respectful of others’ concerns; flexible and creative to find alternative ways to reach objectives when barriers arise; a skilled negotiator who seeks and nurtures win-win situations.
  • A hard worker with a high energy level; a “doer” willing to work hands-on in developing and executing a variety of activities.
  • Outstanding oral, written and communication skills; an adept storyteller; a good listener who can pivot quickly depending on the audience.

The compensation range for this position is $315,000 – $365,000. Catholic Charities of Santa Clara County offers a generous benefits package, including retirement, health insurance, holidays, personal time, tuition reimbursement for job-related continuing education, and a very flexible hybrid work arrangement.

Catholic Charities is a non- profit service organization and employer. It does not unlawfully discriminate on the basis of race, color, national origin, religion, sex, age, sexual orientation, or disability. Persons seeking employment are entitled to freedom from harassment and retaliation and to reasonable accommodation for qualified disabilities.

For more information, please contact:

Lisa Grossman

(650) 323-3565 or lisag@moppenheim.com

Kevin Redick

(415) 762-2646 or kevinr@moppenheim.com

Oscar Quiros

(415) 762-2643 or oscarq@moppenheim.com

Corporate Work Study Program Driver – Cristo Rey High School – San Jose, CA

Jun 26, 2023

About Cristo Rey San José
Cristo Rey San José Jesuit High School is a Jesuit, Catholic high school that develops students
from underserved communities in San José to be people for others who are prepared spiritually,
academically, and professionally to complete college and who will become accomplished leaders
committed to a lifelong pursuit of learning, faith, and justice.
Cristo Rey San José provides students from underrepresented communities in the region with a
rigorous college prep education and a unique Corporate Work Study Program (CWSP) in which
students work at over 70 Silicon Valley companies.

About the CWSP Driver
Van drivers transport students to their Work Study jobs in the morning and pick them up in the
afternoon, prioritizing safety and efficiency. Drivers are assigned a regionally oriented route and
a 6-psgr Toyota minivan or a 10-psgr Ford Transit or Chevy Express van. The position is a split
shift Monday through Friday (excluding school holidays) starting generally around 7:30 AM –
10:00 AM in the morning and 3:15 PM – 5:45 PM in the afternoon depending on traffic.

Essential Position Responsibilities:
● Support students by being positive and professional role models
● Maintain cleanliness in the vehicle
● Communicate updates, report maintenance needs, and report student
physical/Socio-emotional concerns to corporate work study staff
● Enforce school rules while in van and/or communicate to transportation manager when
having issues with student behaviors

Qualifications:
● Must own a cell phone and be willing to use it to communicate with CWSP Staff and
students
● Clean DMV driving record
● Must pass a Verify Group background check
● Must be authorized to work in the United States
● Experience working with youth preferred
OTHER DUTIES AND RESPONSIBILITIES
● Other duties as assigned by supervisor

PHYSICAL DEMANDS
The physical demands described below represent those that must be met by an employee to successfully
perform the essential functions of this job. In accordance with the Americans with Disabilities Act, as
amended, the California Fair Employment & Housing Act, and all other applicable laws, Cristo Rey San
Jose Jesuit High School provides reasonable accommodations for qualified persons with disabilities. A
qualified individual is a person who meets the skill, experience, education, or other requirements of the
position and who can perform the essential functions of the position with or without reasonable
accommodation.
● Considerable time is spent at a desk using a computer terminal
● May be required to travel to other buildings on the campus
● May be required to attend conference and training sessions within Bay Area or in- or out-of-state
locations
● Minimal travel
● May be required to lift up to 10 lbs

WORK ENVIRONMENT
The work environment characteristics described below represent those an employee encounters while
performing the essential functions of this job.
● Typical office environment
● Mostly indoor office environment with windows
● Time spent throughout campus
● Offices with equipment noise
● Offices with frequent interruptions

TO APPLY
Send resumé, cover letter, and application questions to Christina Dickson, Director of Human Resources
at hr@cristoreysj.org . Accepting applications until position is filled.

SALARY AND COMPENSATION
● $17.86 per hour

NON-DISCRIMINATION AND EQUAL EMPLOYMENT OPPORTUNITY POLICY
Cristo Rey San Jose is dedicated to both the letter and the spirit of the equal employment opportunity
laws. Employment decisions will not be made on the basis of race, color, national origin, ancestry,
physical disability, mental disability, medical condition, marital status, sex (including pregnancy,
childbirth, or related medical conditions), age or sexual orientation, military or veteran status or political
affiliation. Employment decisions based on religious preferences and other religious needs may be made
in accordance with applicable law. Cristo Rey also prohibits discrimination on the basis of these
protected classifications.

Receptionist – (Full-Time) – Chancery Office, San Jose

Apr 21, 2023

POSITION SUMMARY:  

The Receptionist for the Diocese of San Jose is the first contact person for anyone who calls or visits the Diocesan Offices.  This is a public relations and public service position, and many times a caller forms their first impression of the Catholic Church, by how this person answers their phone call or greets them on their visit to our offices. Five percent of this position is the actual physical part of the position; the other ninety-five percent is acquired knowledge.

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING: (other duties may be assigned) 

Receptionist

  • To answer and direct all incoming phone calls which come through the main switchboard.
  • To give directions to callers to Diocesan offices, to parishes, to schools and other religious entities.
  • To take messages, and to be a holding place for things to be picked up or delivered.
  • To call for emergency help, such as police or fire, as the situation dictates.
  • To “Welcome” and greet visitors and guests to the Diocesan Offices.
  • To direct visitors and guests to meetings, appointments, or offices.
  • Sort and prepare mail for Diocesan office and notify the Diocesan offices the mail has been sorted.
  • Manages the day-to-day organization of the mail room.
  • To sign for FED EX, UPS, and U.S. Mail deliveries
  • Personal Characteristics- Ability to maintain a high degree of confidentiality concerning the work of the Diocese.
  • Takes outbound mail to the post office daily before leaving for the day.

Administrative Assistant

  • Provides general day-to day administrative and clerical support to the Chief Operations Officer and support to the Delegate to Religious.
  • Provides support for special projects to the COO.
  • Handles ordinary correspondence and processes bill.com invoices.
  • Supports in providing filing support and file management assistance.
  • Handles ordinary correspondence for COO
  • Maintains Chancery phone lists and updates regularly.
  • Provides support in ordering supplies for Chancery and support offices.

OTHER OR SHARED RESPONSIBILITIES:

  • This position can help with large mailings, by labeling envelopes, as well as, folding letters and stuffing envelopes. Assist Chancery Offices with administrative and clerical projects as requested by COO.

THIS POSITION SUPERVISES:

  • No other positions. 

QUALIFICATIONS TO PERFORM THE JOB SUCCESSFULLY:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, ability or physical demands required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

  • Must have the ability to interact professionally with all pastors, employees and visitors.
  • Must have ability to work in a multi-cultural environment.
  • Must have effective organization skills, effective written and verbal communications skills and ability to work with minimum supervision.

Education and/or Experience: 

Associates Degree or equivalency, preferable plus 3-5 years of experience in reception or administrative assistant roles.  Knowledge of the Catholic Church and how it functions.  Knowledge of the Diocese of San Jose and its history; Santa Clara County, as well as the locations of the parishes, schools, and other religious entities.

Language Skills:

  • Must have ability to communicate effectively and have strong interpersonal skills.
  • Bilingual in Spanish/English

Computational Skills:

  • None required.  

Reasoning Ability:

Patience and basic common sense required.  This position requires: the ability to listen and to problem solve; the ability to calm irate callers or to handle difficult people who come to the Diocesan offices; the ability to be kind, courteous, helpful; and the ability to handle rudeness on the phone or in person.

Technical Skills:

  • Proficient in Microsoft Office

Certificates, Licenses, Registrations: None required.

Physical Demands:

This position requires the ability to see, hear, speak and listen.  This position requires the employee to sit for long periods of time at a desk.  It also requires the frequent use of hands in repetitive motion of picking up the handset of the telephone and putting it down.  It requires the ability to do a great deal of talking in conversations, both on the phone and in person. The employee must frequently lift and/or move up to 10 pounds.

Physical Environment:

The noise level in the reception area should be quiet, in order to hear callers on the phone. This space is wheelchair accessible.

Working Conditions:

The employee must be physically present in the office.  Able to work cooperatively with other members of the staff and with parish staff and be able to multi-task.  The employee is expected to work within normal office hours (8:00 am to 5:00 pm) five days a week.  Overtime and/or travel are rarely required.

Other Requirements: This position requires a resource person, with the knowledge of how to use the directory for the Diocese of San Jose, as well as The Kenedy Official Catholic Directory.

Salary Range: $20.00 – $24.00 per hour.

How to Apply: Please submit cover letter and resume to jobs@dsj.org.

Director of Admissions, Canyon Heights Admission

Mar 9, 2023

Canyon Heights Academy seeks a vocationally-driven leader for the role of Director of Admissions who is unapologetically Catholic and committed to his or her faith. This leader will need to be results-oriented, goal-oriented, and committed to embracing and promoting the school’s mission and core values.

Position Summary

● The Director of Admissions is responsible for meeting the school’s enrollment targets by recruiting a sufficient number of qualified students to the school.
● The Director of Admissions coordinates a recruiting program aimed at attracting new families and students to the school along with a retention program that engages current families.
● The Director of Admissions establishes and administers an admissions and re-enrollment process that is effective in identifying and enrolling students who will succeed in the school’s program.
● The Director of Admissions must carry out their responsibilities with the awareness that they are above all an apostle of Christ. Their life, witness of faith, and professional dedication should serve as an example of the seriousness by which they view the mission entrusted to them. They should at all times model the characteristics of an effective Christian leader.
● This is posted as a full-time position, however, would accept a part-time candidate with a commitment to a minimum of 32 hours/per week

Qualifications

The Director of Admissions should meet the following qualifications:

1. Bachelor’s degree; advanced degree preferred
2. Minimum of three years experience in public relations, marketing, and/or sales
3. Strong general business, organizational, and relationship building skills
4. Excellent leadership and teamwork skills
5. Excellent communication skills (written communication, public speaking)
6. Proficient in computer applications including Microsoft Office, Google Drive and Workspace, and databases
7. Familiarity, knowledge and appreciation for the Integral FormationSM method of education and its methodology is preferred
8. Practicing Catholic with an excellent moral reputation and apostolic zeal for working for the Church

Specific Responsibilities

The specific responsibilities of the Director of Admissions include, but are not limited to, the following:

1. Respond to admissions inquiries, schedule and conduct tours of the campus to produce applications
2. Establish and implement a marketing program that builds community awareness and attracts interest from potential new families to the school.
3. Establish and develop plans to achieve enrollment targets in line with the school’s long-term plan
4. Provide regular reports to the Executive Director and administrative team on the status and
results of admissions activities and strategic planning
5. Oversee and conduct student recruitment activities: school tours, open houses, information sessions, education fairs which might require availability in the evenings and weekends
6. Administer a customer-oriented admissions process that is effective in predicting the fit between the school and the applicant
7. Support the principal and vice principals with the information needed to make sound admissions decisions
8. Communicate promptly and effectively with families to support them through the enrollment process
9. Establish and manage a committee of parents and students to assist in recruitment activities
10. Manage and market the re-enrollment of current students for the upcoming year
11. Support the implementation of internal marketing programs effective in retaining current families at the school.
12. Establish and maintain complete admissions files for all incoming and current students

How to Apply

Applicants interested in the role are directed to please email Kevin Holman, Executive Director of Canyon Heights Academy, at kholman@chamail.net. With your formal application, please send a cover letter expressing your interest and resume.

Salary Range: $70,000 – $80,000 per year

Synod Delegates Reading List

Nov 21, 2022

Synod Delegates Suggested Further Reading and Background Information Updated December 19, 2022 Reviewing the information linked on this page is not mandatory. Delegates may choose, based on their schedule and interests, to read/view has much or as little of this...